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Products / Managed AI operations

AI and platform operations as a monthly service.

We monitor your agents, run the evaluation set, watch cost and token budgets, apply model updates and handle incidents. Every month you receive a report that shows quality, cost and what changed.Duration: Monthly, ongoing

Book a callManaged AI operations

01 / Who it is for

Who it is for

  • ForTeams with AI agents, LLM applications or a Databricks platform in production who want a named owner on call.
  • The problem it solvesAgents and models change under your feet: new model versions, drifting quality, growing spend. Without an owner, the first alert is a complaint from the business.

02 / What you get

What you get

The deliverables of this product. Nothing else is in scope until we agree it.

  • Monitoring of agents and platform with alerts
  • Monthly evaluation run on your test set
  • Cost and token budgets per use case
  • Model updates and swaps tested before release
  • Incident response and a monthly report

03 / How it runs

How it runs

Fixed steps in a fixed order. Duration: Monthly, ongoing.

  1. Onboard

    Month 1. We connect to your platform, agree the budgets and alerts and write the runbooks.

  2. Operate

    Every month. We monitor, run the evaluation set and handle incidents through the month.

  3. Report

    Every month. We send a report on quality, cost and changes and agree the next change to test.

04 / Your result

What you hold at the end

Agents and platform that stay healthy, with quality and cost on record per month and a runbook that says what happens when an alert fires.

What we need from you

  • Read access to the platform and the traces
  • The evaluation set, or time to build one in the first month
  • A named contact on your side for incidents
  • A short monthly review with the owner of the use case

Scope fixed before we start; quote after a first call.

06 / FAQ

Questions about this product

What does a month include?

Monitoring, one evaluation run, budget and cost review, model updates when they are due, incident response and the monthly report.

Can we take the operation back?

Yes. Everything is code and documentation in your repositories, so your own team can take over at any time.

Does it cover systems you did not build?

Yes. We start with an onboarding month in which we review what runs today and agree what we operate.

Next step

Start with Managed AI operations.

Book a call and we agree the scope in writing. We reply within two working days and say plainly whether this product fits.

Book a callSend a messageor email info@nexops.nl directly

Currently accepting projects for Q4 2026